Book name : CRM Domestic Voice
- Unit 1 : IT-ITeS Industry
- Unit 2 : CRM Domestic Voice Representative Training
- Unit 3 : Outbound Calls : Interacting with Customer
- Unit 4 : Using CRM Application : FreeCRM
- Unit 5 : Work Management
- Unit 6 : Workplace Safety and Hazards
Hello students,
Welcome to my site. I am the founder of the blog elearnersmentor.com. I have been in teaching profession since 2004. Presently I am working as a vocational subject teacher(IT) in a reputed govt. higher secondary school. Read more
Sir, please send Unit 4 : Using CRM Application :