Class 11 IT/ITeS CRM Domestic Voice Questions Answers (NSQF) under AHSEC

Book name: CRM Domestic Voice

Unit 1 : IT- ITeS Industry

Unit 2 : CRM Domestic Voice Representative Training

Unit 3 : Outbound Calls: Interacting with Customer

Unit 4 : Using CRM Application : FreeCRM

Unit 5 : Work Management

Unit 6 : Workplace Safety and Hazards