Class 11 IT/ITeS CRM Domestic Voice Questions Answers (NSQF) under AHSEC

Book name: CRM Domestic Voice

Unit 1 : IT- ITeS Industry

Unit 2 : CRM Domestic Voice Representative Training

Unit 3 : Outbound Calls: Interacting with Customer

Unit 4 : Using CRM Application : FreeCRM

Unit 5 : Work Management

Unit 6 : Workplace Safety and Hazards

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  1. Free PDF download Class 11 IT/ITeS book, syllabus and previous year question papers.